Privacy Policy

Last updated: January 2026

1. Data Controller

Responsible for data processing on this website:

DSA Irene Penz MSc
Vienna, Austria
Email: irene.penz@gmx.at
Phone: +43 699 1060 9200

2. Collection and Storage of Personal Data

2.1 When Visiting the Website

When you access our website, information is automatically collected that your browser transmits. This data is only needed to ensure trouble-free operation of the website.

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access was made
  • Browser and operating system used

2.2 When Contacting Us

When you contact us via the contact form or email, your information is stored to process your inquiry. We do not share this data without your consent.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Providing and optimizing our website
  • Responding to your inquiries
  • Appointment scheduling and management
  • Fulfilling legal obligations

4. Legal Basis

Processing of personal data is based on:

  • Art. 6(1)(a) GDPR (Consent)
  • Art. 6(1)(b) GDPR (Contract performance)
  • Art. 6(1)(c) GDPR (Legal obligation)
  • Art. 6(1)(f) GDPR (Legitimate interest)

5. Your Rights

You have the following rights regarding your personal data:

  • Right to information: You can request information about your stored data.
  • Right to rectification: You can request correction of inaccurate data.
  • Right to erasure: You can request deletion of your data.
  • Right to restriction: You can request restriction of data processing.
  • Right to data portability: You can receive your data in a machine-readable format.
  • Right to object: You can object to data processing.

6. Therapeutic Confidentiality

As a psychotherapist, I am subject to legal confidentiality obligations under Section 15 of the Psychotherapy Act. All information entrusted to me in the course of therapeutic work is strictly confidential.

This confidentiality obligation continues after the end of therapy and can only be breached in legally defined exceptional cases.

7. Cookies

This website only uses technically necessary cookies that are required for the operation of the website. No tracking or marketing cookies are used.

8. Contact

If you have questions about data protection, you can contact me at any time:

Email: irene.penz@gmx.at
Phone: +43 699 1060 9200

9. Right to Complain

You have the right to file a complaint with the Austrian Data Protection Authority:

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna, Austria
dsb@dsb.gv.at